TrackEarn Help and Support

Try these first

These steps resolve many common mobile app issues.

Confirm your app is current

Check Google Play for the latest available TrackEarn update.

Close and reopen TrackEarn

Fully close the app, reopen it, and repeat the action once.

Restart your phone

A restart can clear temporary Android or background-service issues.

Record what happened

Note the screen, action, expected result, and what happened instead.

Contact support

Submit an issue directly to TrackEarn support. Please do not include client names, financial account details, or other sensitive information.

Name

Email address

Issue type

Time tracking details

What part was affected?

Approximate session date

Was a timer running when the issue occurred?

Balance or payment details

What looks incorrect?

What action were you taking?

Report or export details

Which report?

Date range used

Crash or performance details

When does it happen?

Can you make it happen again?

Feature request details

Which area would this improve?

What would this help you accomplish?

Additional context

Which part of TrackEarn is this about?

What happened?

This form uses a hidden spam trap, submission timing checks, and server-side rate limiting. A human verification check can also be enabled for the public launch.

If the form is temporarily unavailable, contact support at support@apps.zthcreates.com.